Wednesday, July 04, 2007

The Pittsburgh Post-Gazette are thieves.

Last week I got a call from the Post-Gazette:

"We're going to be sending you the paper daily next week."

"Err, ok."

And that was pretty much the conversation. All impressions were that I was going to be getting a week of the Post-Gazette as a promotion. I should have known better because yesterday I received a bill indicating that my subscription had been changed from the Sunday-Only plan to a full week plan.

Those bastards have done it to me again. The last time they pulled this shit they got my daughter who fell for the same thing. They give the impression that you are getting something for free as a promotion and then bill you for it.

What I would like to do is call them up and tell them to shove their paper up their ass. This is no way to treat a customer, or rather, former customer. If it were my choice I would never buy the Post-Gazette ever again. But my wife prefers the convenience of having the Sunday paper delivered.

They are not getting off that easy. I just called and spoke with Sonjia at their circulation department. She said that their records show me as only being charged for the 4-day rate (which is not what I want, either) for $35.10. The bill in my hand clearly says "Payment Due $42.25."

"This has happened three times. Each and every time the Post-Gazette calls and says I'm going to be getting something for free, my subscription gets changed and I get a bill. This is not acceptable. I want two things. First, I want the Sunday paper. No packages, no specials, just the Sunday paper. Second, I don't want you ever to call me again."

Sonjia changed my subscription to the $21.45 plan and was clearly not happy to do it. Too bad. You don't deceive me like this and get a pleasant phone call.

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