Friday, October 05, 2007


Two weeks ago, my Team Lead sent out an email asking what shifts people worked. It seems a bit, I don't know, incompetent to ask this. Isn't it a manager's job to define when people work? In any case, I took that opportunity to bring up that I had been working the so-called "Mandatory Overtime Mondays" since May when Team Lead D and 6 of his cohorts were fired. I noted in that email that the overtime was supposed to be interim until staffing levels had been increased and, while that seems to have happened, I was still working as hard if not harder. I also noted that I seemed to be one of only a few that were actually working the overtime.

I received no response.

Last week, the Tactical Manager sent out an email about how upcoming holidays were going to be handles. Columbus Day I was going to work 4 hours and Veterans Day I was going to have off. I responded with a question about the standard "Mandatory Overtime" after holidays. I also made mention to him about the "Overtime Monday" question.

I received no response.

Today, there was an email from the Tactical Manager that Tuesday, the day after Columbus Day was going to be a VOLUNTARY overtime opportunity. So, if staffing levels are so good that they only need extra staff voluntarily, then why am I still working overtime on every Monday?

I went to his cube and asked and he said that t had been decided to
minimize overtime costs and there were no longer Mandatory Overtime Mondays.

"When was this decided?"

"This week."

Which is a better answer than I get most of the time when I ask these questions and find out that decisions had been made weeks before and we just hadn't been informed about it. In this case, the decision had been made only earlier in the same week and they hadn't informed us about it. In fact, by the end of the day, we still hadn't actually been informed about this change in policy. Since only about 5 of the 40 analysts here were still doing the Mandatory Overtime Mondays-thing, I suppose they didn't feel they needed to make an announcement.

This is, of course, part of the regular cycle. In getting rid of the overtime to save money, they will soon discover that they don't have enough staff (because five of the people they hired for the big rush last month have skipped). We will be working our asses off, the queues will climb and we'll start to miss our metrics. The Bank will complain and they will have to go back to mandatory overtime or hire more people.

On an unrelated note, we got name plates for our cubicles today. In eight years of working here, this is the first time I've ever had a name plate. Wow, a raise and a name plate, it's just like if we were professionals.

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