Tuesday, November 15, 2005

The Keypress of Doom

Last Thursday I had to change my passwords at work. I have 22 passwords on different systems that I have to try to keep synched up so that I can use them for a month and then change them all again. One system for the Financial Services group gave me problems. The application I use threw a runtime error and I ended up having to end task. It was near the end of the day so and it wasn't a system I used often so I didn't think much of it.

On Friday, I tried again to change my password for that system and had some different errors after apparently successfully changing my password. Apparently everyone else was having problems with the system, there was a high severity ticket on the issue so I figured that my problems of the day before were part of that.

Today I found out that I was, in fact, the cause of the problems on Friday. Apparently, the problem with my system left me logged into an administrator table that locked up the whole system. Crappy design that it didn't time me out after X-minutes of inactivity but it wasn't intentional. My app had runtime errors.

Well, at the end of today, I again went into the system to change a
password for someone else and again threw runtime errors. The application ended up hanging completely. Not wanting to end task for fear that it would cause a recurrence of the problems on Friday, I left it alone and opened a ticket.


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