Help Desk Quote of the Day

It's not often that you get a quote that sums up the entire day before 8:00 am. In this instance, V*** was struggling with walking a user through a workstation password reset. He would give an instruction. Repeat it. Repeat it again. Speak more clearly. Spell things out phonetically. On and on.

At one point, he hit the mute button and said:

"Are you just stupid this morning or are you pretending to be stupid?"

Gotta' love that mute button.