Bigger Pipe

I got an email response from MongoHosting concerning my bandwidth.

. . . you have a yearly paid account that was activated before we took over the company . . . the limits you you have on your account are the ones originally set for you.

Yea?

And?

Their response was completely useless. No options. No suggestions. What does it mean mean? Am I just going to have to wait until the end of the month when my allocation re-sets? I was about to pay for two years of hosting; would that entitle me to the 5 Gig of bandwidth that everyone else is getting for the same money? Since my "yearly paid account" doesn't expire till may, will I be locked into the 500 Meg bandwidth until then?

So, I had to write back and ask all those questions about what can be done about this. . . again.

On the plus side I learned that their admin, while lacking any sort of proactive thoughts, does actually work during the week.

Later in the afternoon, I noticed that the website was working again. I checked the bandwidth meter and it looked like they had upped the bandwidth to 5 Gig. When I got home I found the e-mail from the admin saying that she had spoken to the owner and he had upped the limit.

Now all I have to do is pay their ransom to get ownership of my domain.

Did I mention screaming incoherently?