Tuesday, August 31, 2004


Geis: . . . OK. I'm going to need to get the computername for your system so if you could double-click on the My Computer icon on your desktop.

User: OK.

Geis: Now, click on where it says Help and select About Windows.

User: It doesn't have help.

Geis: Really. Then I'm not sure what window you're on. Double-click on the icon that says My Computer.

User: It doesn't have help.

Geis: That window should have Help.

User: It doesn't. It only has File, Edit, View, Favorites, Tools . . . . Oh.

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