Tuesday, April 26, 2005

Out of India

After yesterday’s debacle over the hardware support outsourcing their call center to India, they have reverted to their Ohio location. The word is it will be that way for a week or two. I wonder how much money that mistake has already cost them. Maybe with an additional two weeks of training the call center people in India will be able do the job they were hired to do. The job that I could train 6th Graders to do in an afternoon.

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