Fine

After todays building evacuation drill, I had to opportunity to speak with one of the security guards (I talk to him often about guns and anime). As it turns out, during the last drill, The Bank had such a huge number of non-participants that the City Fire Marshal took notice and levied a fine.

Hoody-hoo! It wan't enough to scare The Bank into obeying the law completely and having the Help Desk and Customer Call Center evacuate but it was something at least. Their apparent response was that unless the entire city is evacuating they will not evacuate completely and are prepared to absorb such fines as the cost of doing business.

Of course, if they did the smart thing, they would utilize these drills as an opportunity to test their business resiliancy and activate their backup locations to handle the calls during these rare and short term situations. As it is, we will have to wait until an actual emergency to find out if our business resiliancy plans will actually work.